💡 Why You’re Here: Stuck at the payment center? Thumb not working on the scanner? CNIC error again? Don’t worry—you’re not alone. Many women face these frustrating biometric or CNIC issues when trying to collect their Benazir Income Support Programme (BISP) Kafalat payments.
This updated 2025 guide walks you through real solutions—from fixing fingerprint problems to updating your CNIC—so you can get your Rs. 13,500 or Rs. 14,500 payment without stress.
🏦 What Is BISP Kafalat?
BISP Kafalat provides quarterly cash support to low-income families, especially women. In 2025, payments range from Rs. 13,500 to Rs. 14,500. To receive funds, you must complete biometric verification using your fingerprint or CNIC.
❌ Common Biometric & CNIC Issues
Here’s what might be causing problems:
- Worn-out fingerprints (due to age or manual labor)
- Dirty or oily fingers during scanning
- Expired or outdated CNIC
- Technical glitches with machines or connections
- Data mismatches between BISP and NADRA
- 938 code error (invalid CNIC-BISP linkage)
📢 What’s New in 2025?
- 💰 Payment raised to Rs. 14,500 for some families
- 📲 Face verification now allowed when fingerprints fail
- 🏧 Payments via ATM, JazzCash, EasyPaisa, or BISP campsites
- 🖥️ Updated 8171 portal (faster CNIC checks)
- 🚫 Strict action against fraud agents
✋ How to Fix Fingerprint Issues
✅ Step 1: Clean Your Hands
- Wash hands with soap
- Dry completely
- Avoid lotion or oils before scanning
👉 Step 2: Try a Different Finger
- Use the index or middle finger if the thumb fails
- Place your finger flat and straight on the scanner
🏢 Step 3: Visit NADRA
- Go to NADRA with your CNIC
- Request biometric update
- Wait 3–7 days for records to refresh
- Retry at the BISP payment center
📱 Step 4: Use Face Verification
- Download Benazir Kafalat App from Play Store
- Register with CNIC and mobile number
- Allow camera access
- Complete face scan
Or, visit your local BISP or Ehsaas office for manual face verification.
📝 Step 5: Apply for Non-Biometric Verification
Only for those with completely unreadable fingerprints:
- Visit your Tehsil BISP Office
- Request and submit the non-biometric verification form
- Collect payment once approved (no fingerprints required)
🆔 How to Fix CNIC Issues
✅ Step 1: Check CNIC Validity
- Is it expired? Renew it first.
- Has your name/address changed? Update it.
🏢 Step 2: Update at NADRA
- Bring your old CNIC + supporting documents
- Request CNIC renewal or correction
- Collect new CNIC within a few days
🔁 Step 3: Sync With BISP
- Visit your nearest BISP office
- Bring updated CNIC
- Update records or complete NSER survey if needed
⚠️ Step 4: Fix 938 Code Error
- CNIC not matching BISP? Here’s what to do:
- Visit NADRA to check accuracy
- Go to BISP and request database syncing
- If it continues, call BISP helpline 0800-26477
🚫 Common Mistakes to Avoid
- Using an expired CNIC
- Ignoring SMS alerts from 8171
- Going to unauthorized agents
- Not updating your mobile number in NADRA
- Forgetting required documents (always carry CNIC!)
🎁 Benefits of Fixing These Issues
- ✅ Get your money on time (Rs. 13,500 or Rs. 14,500)
- 💼 Access other benefits like Taleemi Wazaif
- 🔒 Protect against fraud and theft
- 🧕 Empower your family’s finances with ease
📲 How to Check BISP Payment Status
SMS Method:
- Send your 13-digit CNIC to 8171 (no dashes)
- Receive eligibility and payment update
Online Portal:
- Visit: 8171.bisp.gov.pk
- Enter CNIC + captcha → Click “Check Status”
In-Person:
- Go to the nearest BISP Tehsil Office
- Show CNIC → Get live status update
🆘 Still Not Getting Paid?
- ☎️ Call 0800-26477 (free BISP helpline)
- 🏕 Visit BISP campsites (like Lodhran, Pakpattan)
- 📝 File a complaint online or at BISP office
- 📅 Confirm payment phase or delay at bisp.gov.pk
🛡️ How to Avoid Future Problems
- 🔄 Keep CNIC & mobile number updated
- 💡 Check payment status regularly
- 🚫 Avoid middlemen or “agents”
- 🧾 Save receipts after payment
- 📢 Stay informed with official BISP alerts
🔚 Conclusion: You’ve Got This!
Fingerprint not working? CNIC mismatch? It’s fixable. With this complete 2025 guide, you can confidently handle biometric issues and get your well-deserved BISP Kafalat cash. 💰
Take charge, follow the steps, and claim what’s rightfully yours—no stress, no scams, just support.
❓FAQs
Q1: Why won’t my fingerprint work? A: Try cleaning your hand, using another finger, or visiting NADRA to update your biometrics.
Q2: Can someone else collect my payment? A: No—only the registered woman can, with fingerprint or face scan.
Q3: My CNIC is expired—now what? A: Renew it at NADRA, then update BISP records.
Q4: What’s a 938 error? A: It means your CNIC isn’t synced with BISP. Fix it via NADRA and BISP offices.
Q5: Is there any fee to fix these issues? A: No! BISP services are 100% free. Report anyone asking for money.
📣 Share this with anyone facing BISP issues—let’s help every eligible woman in Pakistan access her rightful payment!